Privacy Policy

SymFlow.ai (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, platform, and services (“Services”).

1. Information We Collect

• Contact details such as name, email, and phone number.
• Business data such as invoices, customer records, and communication preferences.
• Usage data (log files, device/browser info, and diagnostics).

2. How We Use Information

• Provide and improve our Services.
• Enable phone calls and SMS messaging on your behalf.
• Communicate with you about your account.
• Ensure compliance with legal obligations.

3. SMS & Call Communications

By providing your phone number, you consent to receive SMS messages and calls related to your account. Message frequency may vary. Standard rates may apply. Reply STOP to unsubscribe or HELP for help.

Clients using SymFlow.ai represent and warrant that they have obtained proper consent from their customers before initiating SMS or call communications through our platform.

4. Data Sharing

We do not sell or rent personal data. We may share information only with trusted service providers (e.g., carriers, payment processors, cloud hosts) or where legally required.

5. Data Retention & Security

We store personal data only as long as necessary to provide Services or comply with law. We apply commercially reasonable safeguards to protect your data.

6. International Users

SymFlow.ai is based in Israel. By using our Services, you agree that your information may be processed in Israel, the United States, or other countries where we operate.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at support@symflow.ai.

8. Contact Information

SymFlow.ai
Email: support@symflow.ai